What is camped group /Talk group /Locked group?
If you set a corporate group as a Locked group by selecting the Lock option from the menu,
then you can receive a pre-arranged group call only from that group. Other pre-arranged group
calls will be blocked.
Private call and Quick group call will not be affected by this feature.
How do I configure * or # to send alerts?
You have to first go to EPTT settings > Configure Alert Options > select Use * or Use #.
To send an alert, select or highlight a contact in the contact list/call history/favorite and long
press * or #, whichever is configured in PTT Settings.
Alert would be sent to the highlighted contact.
How can I stop EPTT application from using Wi-Fi?
If you do not want the EPTT application to use Wi-Fi, go to EPTT settings > unselect “Wi-Fi”
option.
EPTT application will now start using the mobile data (if it is enabled).
Troubleshooting EPTT Issues
I can’t make an EPTT call.
Subscription to EPTT Services: You can access EPTT services only if you subscribe to
EPTT services from the carrier. Contact your operator for more information.
Check for coverage: You must be within the network coverage area to make an EPTT
call. Check your idle screen to ensure you have a radio signal ().
Check your status: If you see an icon with cross mark () in the upper left corner of the
screen, EPTT is turned off. To change your status to Available, press the EPTT button.
Login confirmation screen will appear. Select OK to login. The available icon is displayed
() when EPTT is logged in.
I am not receiving EPTT calls.
Ensure you are in the network coverage area and that your EPTT service is online. Check
your idle screen to ensure you have a radio signal ().
Your phone may be set to Do Not Disturb (DND). If your phone is set to DND, indicated
by a DND icon () you will not receive EPTT calls. You will however be able to receive
Instant Personal Alerts.