1 27/11/2018
Sample Performance Appraisal Report (PAR)
Finance and Admin. Officer (NOB)
Agreed Outputs
1. Managerial/Supervisory Responsibilities
Managerial/Supervisory responsibilities carried out in line with the ILO’s rules and regulations and established
management accountability frameworks.
Agreed measures of Performance:
- All performance appraisal discussions have been carried out and all appraisal forms in the official’s unit
have been completed in accordance with established deadlines.
- The development of staff under the official’s supervision has been supported and learning activities
undertaken.
- The official has taken actions to support organizational priorities such as knowledge sharing,
collaboration, mobility, gender balance and equitable geographical distribution.
- Upward Feedback results indicate that in general, staff agree that the behaviours associated with
managerial competencies are demonstrated and that performance in the unit has been managed
effectively.
End of cycle comments and ratings:
Direct Supervisor
Official
Mr X has shown a great deal of initiative, leadership
and flexibility. Staffing changes part way through the
period led to an unexpected increase in workload for
the team, and Mr X worked closely with them to
define priorities and provide motivation through what
was a very difficult period. The new recruit is settling
in well, and Mr X is always on hand to share
knowledge and give guidance to all team members.
His motivational skills are reflected in the very
positive upward feedback given to him by his team in
the recent report.
When a new team member was recruited I spent a lot
of time giving support and feedback, and helping the
new recruit integrate with the rest of the team.
Rating: 4
Rating: 3
2. Provision of effective and efficient Financial Management Services
Smooth running of the office is facilitated by providing guidance and oversight on financial issues to staff and
managers. In addition, professional financial record keeping, proper funds management, and effective and
efficient procurement systems are provided.
Agreed measures of Performance:
- Supervision provided to finance staff in order that payments are prepared in a timely and accurate
manner and in line with the ILO financial rules and regulations and that non-budgetary General Ledger
(accounts) are reviewed for validity and reconciled on a monthly basis.
2 27/11/2018
- Support provided to the Director, Regular Budget and Technical Cooperation staff through the provision
of advice, the preparation of guidelines, and the interpretation of ILO financial rules and regulations.
- Financial tasks reviewed and revised where necessary to meet ILO financial standards before they are
forwarded to the Director for approval.
- Oversight of imprest preparations and electronic transmissions of payments to the regional office and
HQ by the first working day of the upcoming month and hard copies are sent to the Regional Office for
Africa (ROAF) by the 4
th
working day of the upcoming month.
- Timely delivery of payroll information and submission ensured.
- Timely responses provided to verifiers and auditors, both internal and external.
- Year-end closure of accounts performed in accordance with year-end closure instructions from
Headquarters
- Missions to other offices or project sites to provide briefings and resolve problems of a financial nature
are undertaken as required.
End of cycle comments and ratings:
Direct Supervisor
Official
Mr X diligently undertook the tasks assigned to him
and was always willing to give helpful advice and
support to other colleagues in the execution of their
duties. Whenever a problem or error was
encountered, he worked with his team to find the
cause and to prevent re-occurrence. He is
encouraged to continue with this commitment.
I have always attempted to maintain high
performance of the financial and administrative
services. During the period this was particularly
difficult as a key team member left for another post.
However, the team worked really well to continue to
give a good service and comply with deadlines.
Rating: 3
Rating: 3
3. Budget and Management of cash flow to support planned activities
Budget forecasts are prepared and ready by the beginning of each semester in order to effectively plan the
activities of the office.
Cash replenishment requests are submitted to the Chief of Regional Administration (RAS) on a monthly basis to
ensure that planned activities can be carried out effectively.
Agreed measures of Performance:
- Budgets and forecasts prepared accurately for each semester.
- All budgets and forecasts submitted on or before 15
th
of the first month of each semester.
- Bank accounts and office petty cash are managed effectively and reconciliations are completed on a
timely manner and in compliance with ILO financial rules and procedures.
- Bi-monthly cash requisition prepared and submitted to the Regional Office for Africa (ROAF) by the
deadline.
- Office Regular Budgets prepared and compliance with programme/project needs ensured at all times.
- Contacts with local banks, other UN agencies established and maintained to resolve administrative
problems and gain support in the provision of services.
3 27/11/2018
End of cycle comments and ratings:
Direct Supervisor
Official
Mr X has worked toward completing the agreed
measures with efficiency and professionalism.
Despite his efforts to ensure timely forecast
submission, a last-minute change in circumstances,
beyond the official’s control, caused a small delay to
one submission.
One forecast was slightly delayed due to a sudden
increase in the exchange rate. The rest were
submitted within the prescribed deadlines.
Rating: 3
Rating: 3
4. Administrative effectiveness established for smooth office operations including HR and IT
Administrative and operational support services in the areas of HR, IT and Facilities are provided and performed
in an effective, timely and transparent manner, and in accordance with ILO rules, procedures and deadlines.
Agreed measures of Performance:
- ILO contractors and suppliers lists always updated and stored on I-Drive under the Purchase Committee
folder for ease of access.
- Ensure adequate office supplies.
- A functional internet system maintained at all times through regular contact with IT.
- Inventory register for the office and for project-related non-expendable items prepared, reviewed,
updated and reported.
- A full range of HR-related services for the office provided in a timely manner and in compliance with HR
rules and regulations including administration of benefits and supervision of recruitment processes for
General Service staff.
- Training and induction on finance and administrative issues provided to all newly recruited staff in their
first 3 months of duty.
End of cycle comments and ratings:
Direct Supervisor
Official
Mr X was consistently proactive and timely in the
execution of his duties. I was particularly impressed
with the office supplies inventory system he
developed in collaboration with the Purchase
Committee, which has simplified the purchase of our
office supplies. His work contributed to the efficient
operation of the office.
Although there were sometimes conflicting priorities
(e.g. when the email failed and a revised project
forecast had to be urgently submitted) I always tried
to ensure that the office was operational.
Rating: 3
Rating: 3
Competencies
Integrity and Transparency
Upholds social, ethical and ILO norms and values; firmly adheres to codes of conduct and ethical principles;
behaves consistently, and is open, honest and trustworthy; acts without consideration of personal gain.
End of cycle rating:
Rating: 3
Rating: 3
4 27/11/2018
Quality Orientation
Sets high quality standards; is structured, methodical, systematic and thorough; monitors and maintains quality;
addresses quality issues and does not compromise quality standards.
End of cycle rating:
Rating: 3
Rating: 3
Client Orientation
Effectively identifies and meets (internal or external) client/constituent needs; builds productive client/constituent
relationships; delivers client-centric solutions; takes responsibility for ensuring client/constituent satisfaction and
loyalty.
End of cycle rating:
Rating: 4
Rating: 3
End of cycle Competency comments:
Direct Supervisor
Official
Mr X was exemplary in adhering to the ILO codes of
conduct and proved to be trustworthy and honest in
the undertaking of duties.
Mr X paid attention to the details of work performed,
discussed issues with respective colleagues and
always provided work outputs of a high standard.
Mr X’s client focus is demonstrated by the positive
feedback I have received on several occasions from
clients, both internal and external, who appreciate the
quality and the timeliness of his work. He always
goes the extra mile, investing time and asking
questions to ensure that he understands what the
client needs and ensure that he gives excellent
service to colleagues.
I have always attempted to maintain integrity and
represent ILO values to the best of my ability.
I adhered to laid down procedures and was guided by
the ILO financial rules and regulations.
Financial reports were free from errors and
misstatements. The number of verifiers/audit queries
received due to errors during this period were
minimal.
During the period I have tried to better understand
the needs of my clients and the urgency with which
they require information. I believe I have got better at
prioritising the different demands made on me and
my team, and provide a good level of service to my
clients.
Developmental Objective
Objective: To improve my communication, especially my writing skills.
Agreed Actions: Participate in the relevant course: Writing effectively for the ILO”.
Related competency: Communication
Purpose: Current role
Learning activities: Writing effectively for the ILO online course
5 27/11/2018
Objective: To enhance knowledge of the ILO rules and regulations
Agreed Actions: Complete the Internal Governance e-Learning Programme in ILO People
Related competency: Integrity and Transparency
Purpose: General Skills Development
Learning activities: Internal Governance e-Learning Programme
End of cycle Developmental Objective Comments:
Direct Supervisor
Official
Congratulations - I note that this course has already
helped you further improve your written
communication skills.
Well done. I appreciate your commitment during this
busy time.
I have successfully participated in the course “Writing
effectively for the ILO”.
Course completed
Overall Performance Rating 3
Agreed Outputs
Direct Supervisor’s
Rating
1. Managerial/Supervisory Responsibilities
4
2. Provision of effective and efficient Financial Management Services
3
3. Budget and Management of cash flow to support planned activities
3
4. Administrative effectiveness established for smooth office operations
3
Competencies
Integrity and Transparency
3
Quality Orientation
3
Client Orientation
4
Comments on Overall Performance / General Recommendations
Mr X performed consistently well throughout the biennium. He is a pleasure to work with, eager to learn and has
contributed to the realization of the office objectives of this biennium. He has managed changes in his team well
and always looked for ways in which the office can improve. I consider him to be a highly qualified and
committed team-member.
Mr X has demonstrated emotional intelligence and great people management skills in building a strong,
committed team. This is an area where he shows great potential for further growth. I encourage Mr X to
participate in the Creating Results through People (CRTP) workshop as part of his ongoing management
training.